Frequently asked questions:

  • How long is the build period going to be? This varies on the size, design and inclusions of your home. Your building contract will acknowledge a time frame that the build must be completed by, but you can get an idea about the approximate time it should take for your specific plan from your new home consultant.
  • What is your process? We have continually refined our process given that we have had over 30 years’ experience building homes people love to live in, so it is as simple and hassle free as possible. Read more about what you can expect here: Diverse – Process
  • Can I add extra bedrooms or make significant changes to the design of my floor plan? Yes you can make floor plan design changes (within reason considering structural boundaries) to any of our standard designs or you can bring in a design that is completely your own and we can design it from scratch.
  • Are your rangehoods ducted externally? Yes, we don’t charge extra or make you upgrade to duct the rangehood externally-this is part of our inclusions.
  • Does your double garage actually fit two cars? Yes, we build a larger double garage in all our homes to ensure that you don’t need to drive a mini to get in and out!
  • What is an easement? An easement is a section of land registered on your property title which gives someone the right to use that land for a specific purpose (e.g council access to sewerage and storm water pipes.) We cannot build any permanent structures on an easement.
  • What is a soil report? A soil report is a report based on a series of soil samples taken from your block of land. By testing the soil in various locations, our engineers can classify your soil type and provide the appropriate footing system for your home.
  • If I decide to build with DB how long until you can start on site? Once all permits and all other relevant information has been provided, we must start onsite within 4 weeks, but we often start within 1-2 weeks depending on trade availability.
  • What does “Plaster ceilings clipped, levelled & fixed to metal battens” mean and why is this important? This means that plaster is not fixed directly to the timber, but to metal battens that ensure a flat, laser levelled finish which reduces the chance of cracking or issues with timber shrinkage.
  • Do you have “bricks above your windows” rather than the painted infills? Yes, we include bricks and steel lintels over windows in our base inclusions as our ceiling height is higher than usual and brick infills are more appropriate.
  • Do you supply both Heating & cooling or just one or the other? We include both heating and cooling as standard in our homes. It depends on the size of your home as to what type of heating and cooling is provided whether that be split systems or ducted heating & cooling. Please talk to your new home consultant or refer to the specification for more details.
  • What’s NOT included in your home inclusions?We include everything that you will need to move in and live in your new home apart from window furnishings. Just hang your window coverings and move in. Inclusions Flyer. Window coverings, external items including landscaping, mailbox and fencing are not included and can be quoted on request
  • How long does the Building Permit take? This can vary depending on the surveyor, however generally it can take up to 4-5 weeks to have the Building Permit approved.
  • Is the warranty 6 years on the house & what does it cover? Yes, you are covered for any structural defects for a period determined by the VMIA which is currently 6 years. You are also covered for non-structural defects for a period of 2 years. More information can be found here: https://www.dbi.vmia.vic.gov.au/
  • How do I know if I need a Planning Permit? A planning permit is a legal document that allows a certain use or development to proceed on a specified parcel of land. There are various reasons you may need a planning permit as well as a building permit for a new dwelling, such as building in a flood zone or heritage listed site. The easiest way to determine if you need a planning permit, is to contact your local council’s planning department. We can help you with this process.
  • How often can I visit the building site and look at my home under construction? You can arrange for a site inspection with your site supervisor at any time within business hours to inspect your home. We also ensure there are regular site meetings throughout the construction period to keep you informed and updated at all times.
  • Why are eaves important on my home? Eaves do an important job in keeping water away from wall and windows which ultimately reduces the chance of leakage. They also contribute to the energy efficiency of your home providing shade from the heat of the sun. Eaves can have a significant effect on the costs of controlling the internal temperature of your home. They can also help to avoid additional costs required to achieve the 6-star energy rating with less chance of double glazing or extra insulation required to meet the target.
  • Why do you include termite treated frames and trusses as well as a termite protection system? Termite damage has proven to be a major concern around our local region and therefore we believe it is important to protect your biggest asset in the most effective way. Using the termite protection system minimises the chance of termites entering your home. But in the unlikely event that they were able to get through, the structural timber of the home is unlikely to be damaged. We build homes that stand the test of time, and this is just one of the extras we put in place to ensure that.
  • Why do you use more timber in your homes than the building code requires? A Diverse Builders home is built to stand the test of time and by placing the studs closer together than the standards require, enhances the structural integrity of the home.